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after-sales service

11,12,20200From:

Suzhou Fangyuan Measuring Instrument Co., Ltd. (referred to as)“Square measuring instrument”)Located in the Sino Singapore Cooperation Suzhou Singapore Industrial Park, adjacent to the beautiful Yangcheng Lake, the company is committed to promoting and selling various types of measuring and testing instruments, providing one-stop measurement solutions for industries such as aerospace, rail transit, automobiles, nuclear power, scientific research, molds, equipment manufacturing, and 3C.

Since its establishment in 2005, the company has always adhered to the business philosophy of "service creates value". The company has an instrument exhibition hall that can provide customers with services such as measuring parts, demonstrations, and training. The company not only insists on providing customers with high-quality products, but also pays more attention to pre-sales, sales, and after-sales services. It has cultivated a high-quality technical service team, providing good technical support for the products sold by the company, so that customers have no worries.

after-sales service

1. Based on different products, our company provides 1-7 days of free on-site training to ensure that the operation and maintenance personnel of the purchasing unit have sufficient understanding of the principles of the equipment and can quickly troubleshoot simple hardware faults. At the same time, we provide training on the application and use of the equipment to the specific operators of the purchasing unit, assisting them in product sample testing. The training quota is determined by the purchasing unit according to the actual situation.

2. Service improvement: Our technical personnel and relevant personnel from your company's corresponding departments will regularly propose better solutions for product testing, and our technical experts will provide professional training to your company's staff;

3During the warranty period, we are responsible for the maintenance and upkeep of all equipment specified in the contract. We will provide free replacement and repair for any equipment or component damage caused by materials, product quality, or parts;
4. Provide lifelong maintenance, and only charge labor costs for any malfunctions that occur outside the warranty period; Reliable and convenient communication; A dedicated person can be assigned to ensure timely response to repairs.

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