09,11,2026 7 views
Gathering momentum and working together to create a better future
Industrial Physics 2025Asia Pacific Channel Partner ConferenceSuccessfully held
📍 2025.3.25-27 Hong Kong, China
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At the end of March, Hong Kong had mild sunshine and pleasant climate. In such a beautiful spring season,Industrial Physics 2025 APAC Channel Partner MeetingThe grand event was held from March 25th to 27th at the West Ruxin Hotel in Tsuen Wan, Hong Kong, bringing together representatives from multiple channels in the Asia Pacific region and global and regional management teams in industrial physics. The atmosphere was lively and full of professional communication and cooperation energy.
This conference welcomes participants fromAustralia, Bangladesh, China, India, Indonesia, Japan, Moldova, New Zealand, Philippines, South Korea, Thailand, Uzbekistan, VietnamWaiting for countries and regions59 channel partnersThe attendance spans across 13 countries and markets, fully demonstrating the diversity and global influence of the industrial physics Asia Pacific channel network.
At the same time, 20 core members from the global and Asia Pacific teams of Industrial Physics also participated in the entire meeting, focusing onBusiness review, strategic update, brand training, technical demonstrationConduct in-depth sharing and collaborative discussions on multiple topics.
As one of the most important cooperation and exchange platforms for industrial physics in the Asia Pacific region every year, this channel partner conference is not only a review and outlook on business, but also a establishment of strategic consensus, accumulation of technical experience, andLocalization and implementation attempts of global resourcesIn the current volatile market environment, Industrial Physics hopes to collaborate more closely with channel partners from various countries through this platform, share industry trends, focus on growth opportunities, and jointly create a more competitive and sustainable regional cooperation network.
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Night of Gathering:Welcome Dinner and Awards Ceremony
On May 25, 2023, Hong Kong · Caihui Xuan
The conference officially kicked off on the evening of March 25th at the Joyous Gate Banquet at the Ocean Love OP Mall in Tsuen Wan. A welcome dinner that integrated communication, gratitude, and recognition established a warm and efficient atmosphere for the upcoming agenda.
At the dinner party, partners from all over deepened their understanding of each other in a relaxed and pleasant atmosphere. Amidst the clinking of glasses, not only did we exchange experiences and challenges in our respective markets, but we also shared a sense of belonging and trust as members of the global cooperation network in industrial physics.
The highlight of the evening——Top Channel Partner Awards Presentation SessionPush the entire banquet atmosphere to a climax. We are committed to those who have performed outstandingly and continuously driven business growth in the past year8 Asia Pacific channel partnersPresenting awards to recognize their outstanding contributions in multiple dimensions such as collaborative sales, technology promotion, and customer service.
Behind every award is a story of working together with industrial physics. The winners took to the stage one after another, taking a group photo with the global leadership of industrial physics. The applause was continuous and the atmosphere was warm. It is their persistence and trust that have helped achieve excellent results in industrial physics in the Asia Pacific region.
Daniel Rinehart, COO Business Officer of Industrial Physics, delivered a special speech at the dinner party. At the beginning, he expressed sincere gratitude to all the channel partners present and excitedly shared the exciting results——
The Asia Pacific and China regions have become the fastest-growing regions for industrial physics in the world by 2024! This cannot be achieved without the hard work and steadfast cooperation of every channel partner. Thank you for your trust, investment, and companionship“
Amidst applause, Daniel further elaborated on the core strategic direction of industrial physics in 2025- three key words that will run through all markets and product operations throughout the year:
·Customer Centric:Deeply understand customer needs, optimize user experience, and continuously improve service satisfaction;
·Multi Channel Engagement:Whether it's direct sales, distribution, or online and offline integration, we are committed to creating more flexible and agile ways of reaching the market;
·Data Focused Execution:By systematizing data management and real-time insights, we aim to enhance sales rhythm, channel efficiency, and overall decision-making power.
In a market environment where change and challenges coexist, these three pillars will continue to lead industrial physics and work hand in hand with partners.
Daniel pointed out that in the context of uneven global economic recovery and continuous adjustment of market structure, industrial physics will adhere to these three pillars as a guide for progress, and work with partners to build a stable and sustainable growth path.
A true partnership is not just about business cooperation, but also about resonating with long-term vision and values
This speech not only sets a firm and pragmatic tone for the conference, but also further enhances the confidence and expectations of channel partners for the future development of industrial physics.
Strategic Focus:In depth review of the core agenda of the meeting
On March 26th, in the main agenda of the conference, the 80 person venue was packed with people, and the atmosphere was filled with enthusiastic anticipation. Several important guests from the Asia Pacific and global management teams of Industrial Physics shared and exchanged ideas on multiple topics, including strategic review, operational support, service transformation, and customer experience.
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Conference Opening Speech andAsia Pacific Business Review and Planning
General Manager of Industrial Physics Asia Pacific:Allan Xie, Yilun Xie
On the morning of the conference, Allan Xie, General Manager of Industrial Physics Asia Pacific, delivered a passionate opening speech. He first expressed sincere gratitude to the 59 channel partners from 13 countries and regions who came from afar, and especially thanked the Industrial Physics Global and Asia Pacific teams for their hard work in the preparation process. It is this close collaboration across teams and countries that has facilitated the successful opening of this Asia Pacific conference.
Allan's speech revolved around three parts, setting a clear tone for the entire conference:
📍 1: Welcome to introduce the team
Allan led the attendees to review the core team members of Industrial Physics globally and in the Asia Pacific region, sharing the professional capabilities and cultural genes behind the team, and emphasizing how Industrial Physics, as a global organization, empowers partners and serves end customers through local teams. In addition, he also provided an overview of the channel partners who attended the conference, showcasing the breadth and diversity of industrial physics' channel layout in the Asia Pacific region.
It is worth mentioning that Allan specifically introduced the new Industrial Physics Asia Pacific Technology and Service Center located in Kowloon Bay during his speech. The center has been officially put into use in early 2025 and will undertake multiple service functions such as technical training, after-sales support, and prototype display in the Asia Pacific region. It is an important step for industrial physics to fulfill its commitment to "service localization".
📈 2: Business Insights and Growth Paths
Subsequently, Allan shared the business achievements of industrial physics in 2024 and proposed a growth strategy for the Asia Pacific region in 2025, taking into account market trends. He emphasized that industrial physics will continue to deepen cooperation, expand opportunities, and achieve win-win results through various measures such as strengthening partner collaboration, promoting product portfolio deepening, and enhancing customer support capabilities. This section not only provides clear growth directions for channel partners, but also inspires participants' expectations for the business layout in 2025.
📅 3: Collaborative communication and Hong Kong experience
Finally, Allan introduced the detailed schedule of the three-day conference to everyone. He mentioned that this conference will not only deepen the collaboration between technology and market through brand training, interactive discussions, and other activities, but also arrange various forms of exchange and experience activities such as welcome dinners, Hong Kong city tours, and Macau independent tours. He hopes that everyone can not only gain knowledge, but also feel the importance and warmth of industrial physics towards partnerships.
Global Service StrategyService Support System
Vice President of Global Services for Industrial PhysicsRay Ruth
Subsequently, Ray Ruth, Vice President of Global Services for Industrial Physics, delivered an exciting presentation remotely. He systematically introduced the upgrading process of industrial physics service system on a global scale, including key measures such as establishing a unified service SLA, improving global technology response speed, and promoting the construction of digital service platforms.
Ayoub Bourassi, the Global Customer Experience Director and PMO (Project Management Office) who took the stage, shared the implementation practices of the Asia Pacific service system from a regional perspective. He emphasized that industrial physics will further optimize the allocation of technical team resources, improve project execution efficiency, and enhance the overall customer experience through local technical expertise.
Financial Operations and Order Process Optimization
Industrial Physics CFO Financial OfficerJohn Weyers
Financial Director of Industrial Physics Asia Pacific:杜伶俊 Benjamin Du
In the business process and financial operations module, John Weyers, CFO and CFO of Industrial Physics, joined hands with Benjamin Du, CFO of Asia Pacific region, through remote connection to bring a systematic sharing on order process, accounting period management, and regional support mechanism. The two speakers delved into the core issues of order processing efficiency, response speed to quotations, and consistency of business policies, and analyzed in depth the continuous improvement and practical achievements of industrial physics in enhancing process transparency and simplifying cross departmental collaboration.
Benjamin specially demonstrated the financial Order Processing Flow for APAC order processing on site, helping channel partners understand the financial rhythm and support path behind daily business in a more intuitive way. He also specially invited two key logistics coordinators from the Asia Pacific region - Belle Ji, the Asia Pacific logistics manager, and Esther Han, the customer service representative, to remotely introduce themselves.
As a key bridge connecting channel partners in the Asia Pacific region with the global manufacturing center of industrial physics, Belle and Esther will continue to provide support and communication guarantees in order execution, shipment scheduling, logistics tracking, and other aspects, safeguarding the smooth operation of everyone in the first tier market.
Through this process, participating partners have gained a clearer and more comprehensive understanding of the financial and logistics systems in industrial physics, laying a solid foundation for more efficient collaboration in the future.
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Service TransformationEnhance customer experience
Director of Global Customer Experience for Industrial Physics Ayoub Bourassi
In the final keynote speech, Ayoub returned and elaborated on the strategic understanding of "customer experience upgrade" in industrial physics from a more macro perspective. He proposed that industrial physics is gradually establishing a more sustainable and replicable regional service system by building a customer-centric service process, strengthening project management professionalism, and introducing customer journey management mechanisms.
Ayoub emphasized:
From passive response to proactive care, from problem-solving to value co creation, is the key transformation we are undergoing
This statement resonated widely on site.
Interactive Q&A and on-site feedback
Industrial Physics COO Business OfficerDaniel Rinehart
On the morning of the 26th, the main agenda came to a close with an open and efficient Q&A Q&A session, hosted by Daniel Rinehart, COO Business Officer of Industrial Physics. Channel partners enthusiastically asked questions on multidimensional topics such as product portfolio, regional collaboration, training needs, and sales challenges, creating a lively atmosphere.
Daniel responded to each questioner one by one and stated:
Your feedback is the real driving force behind the continuous optimization of our global strategy
🛠 Technology implementation:Brand training and on-site demonstration
Senior Technical and Product Manager of Industrial Physics
From the afternoon of March 26th to the whole day of March 27th, Industrial Physics arranged a one-and-a-half-day multi brand and multi industry application training course, conducted in groups, to help channel partners deepen their understanding of the core product line.
Steve Davis, Global Product Management Director of Industrial Physics, led a team of product managers from around the world to present the new brand of Industrial Physics through on-site speeches and remote guidanceTorus metal can/PET bottle precision dimension measurement system, SpecMetrix sub micron non-contact film thickness/film weight measurement systemIn depth explanation, combined with practical industry application cases, comprehensively covering multiple key vertical markets (including metal packaging, electronics, automotive, lithium batteries, coatings, etc.).
The training content not only covers core product knowledge, but also extends to various industries (verticals)Cross SellingApplication strategy, through the combination and analysis of product combinations and industry entry points, empowers channel partners to form a sales logic supported by multiple points, providing channel partners with more specific and systematic sales ideas, and laying the foundation for future market expansion.
This time, we specially brought it with us20 prototype devicesAnd it has achieved large-scale utilization, carried out synchronously through on-site demonstrations, hands-on operations, and technical guidance, ensuring that every participant can have a real and in-depth experience. The entire training process is characterized by frequent interaction, tight pace, and enthusiastic response. this kind ofPractical training methodsThis helped attendees gain a more comprehensive understanding of the advantages and value of industrial physics products, providing strong support for future collaborations and applications.
Stand shoulder to shoulderTogether towards the future
From strategic vision to practical implementation, from communication and sharing to technical exercises, the 2025 Industrial Physics Asia Pacific Channel Partner Conference is not only a concentrated display of experience and achievements, but also a deep connection of trust, understanding, and collaboration.
In the future, Industrial Physics will continue to adhere to the strategic direction of "customer-centric, cross channel collaboration, and data-driven", relying on global resources and local execution capabilities, and working together with partners from all over the Asia Pacific region to create value.
🌏 Thank you to every partner who has come from afar, and thank you to every colleague who has silently supported us behind our backs. Let's go further, see wider, and do stronger together.
We grow together. We lead together.
