Nova 24-hour service - Nova coffee machine after-sales repair hotline

Nova 24-hour service - Nova coffee machine after-sales repair hotline；400 002 2991； 010--5726--1824.

Common faults and maintenance solutions of NUOVA coffee machine:‌

‌1. Coffee machine without power supply‌

Check if the fuse is burnt out: If it is burnt out, it needs to be replaced.

Check if the power switch is damaged or if the plug is disconnected.

Check if the power board plug is burnt or loose, and replace the power board if necessary.‌

‌2. The tidal fan does not rotate or produces abnormal sound‌

Remove the outer cover and clean the dust; If the fan is damaged, it needs to be replaced.‌

‌3. After adding water, it still displays' Please add water '

The float ball of the water level gauge in the water tank is stuck or damaged. Simply tap the water tank lightly to try resetting it; If it is ineffective, the water level gauge needs to be replaced.‌

‌4. Incomplete panel display or button failure‌

Check if the panel plug is loose and re plug it tightly.

If it is ineffective, it may be a memory failure on the main circuit board and requires professional replacement.‌

‌5. Clean the motor for water leakage‌

Remove the outer cover to check if the sealing gasket is deformed or not tightly pressed, and replace the high-temperature resistant gasket.‌

‌6. The outlet keeps dripping water

‌The solenoid valve is damaged‌The solenoid valve needs to be replaced.‌

‌7. The water outlet does not release water‌

Check if the water pipe is blocked;

Check if the solenoid valve connector is loose;

If the solenoid valve is damaged, it needs to be replaced;

You can try pressing the wash button continuously for 10-20 minutes. If it doesn't work, it may indicate a malfunction in the main control board.‌

‌8. Mode function switch malfunction‌

Check if the connecting wires are broken;

The function switch or main circuit board integrated block is faulty and needs to be replaced.‌

‌9. Insufficient extraction pressure or no oil (Crema)

Perhaps for‌Aging of the boiling head rubber ring‌or‌Blockage/corrosion of water distribution network‌Replace the sealing ring or water distribution network.‌

It is recommended to use food grade fluororubber gaskets and 304 stainless steel water separation nets to enhance durability.

‌10. Boiler water shortage or hot water not heating up‌

Check if the water purifier is blocked, if the electric pump is working, and if the water inlet switch is turned on;

Long term use of hard water is prone to scaling, and it is necessary to regularly clean the boiler with specialized calcium removal tablets.

If your machine encounters a malfunction, you can call us. We have been specializing in the maintenance of NUOVA coffee machines for more than 20 years and have accumulated rich maintenance experience. During the maintenance process, our engineers strictly follow standardized operating procedures, use professional tools to detect the root cause of the malfunction, and replace all parts. After the repair is completed, a comprehensive performance test will be conducted on the product to ensure that it is restored to its original state. We are committed to providing efficient, fast, and high-quality one-stop repair services.

Nova 24-hour service - Nova coffee machine after-sales repair hotline.