Beijing Breville Platinum Rich Coffee Machine After sales Maintenance Hotline

Beijing Breville Platinum Rich Coffee Machine After sales Maintenance Hotline；400--002--2991； 010--5726--1824.

The operation steps of Breville Platinum Rich Coffee Machine are as follows:

1. Inject 100ml of descaling agent into the water tank and add purified water to the high water level.

2. Press and hold the steam button until the three buttons flash alternately, then rotate the steam button.

3. Press the steam button again.

4. The steam head releases water rhythmically, and descaling begins.

When there is still about 1/5 of water left in the water tank, place the water cup under the boiling head and rotate the steam button in the opposite direction to remove the scale from the boiling head.

6. The second descaling is completed.

7. Clean the sink, refill with purified water, and repeat the above steps once.

Common troubleshooting of Breville Platinum Rich Coffee Machine

Water leakage issue

If you find that the coffee machine is leaking, please first check if the water tank and reservoir are working properly. If there is still water leakage, please report it to Platinum Rich for repair in a timely manner, and our technical personnel will assist you in solving the problem.

Coffee flow rate too fast or too slow

If the coffee flow rate is too fast or too slow, please check whether the coffee machine's grinding degree and coffee powder amount are suitable for your taste and coffee machine model. If the problem still exists, please report it to Platinum Wealth for repair, and we will provide a reasonable solution.

Coffee temperature discomfort

If the coffee temperature is not suitable for your taste, please check the temperature control setting and preheating time of the coffee machine. If the problem still persists, please report it to Platinum Rich for repair. Our technicians will adjust the temperature of the coffee machine for you to ensure that you can enjoy the ideal coffee experience.

Platinum Breville's full range of coffee machines are professional maintenance service stations that quickly repair and solve various problems encountered during machine use. We strictly follow standardized operating procedures, use professional tools to accurately detect the root cause of faults, and always use genuine parts for replacement. After the repair is completed, the product will undergo comprehensive performance testing and overall maintenance to ensure that the product's performance is restored to its optimal level.

Service scope: Beijing and surrounding areas (supporting repair services).

Beijing Breville Platinum Rich Coffee Machine After sales Maintenance Hotline.