Jura coffee machine 24-hour after-sales service hotline

Jura coffee machine 24-hour after-sales service hotlineBeijing customer service; 400 002 2991； 010--5726--1824.

Yurui coffee machine maintenance and repair, supporting postal repair services in various regions. Door to door maintenance services throughout Beijing.

Common troubleshooting and repair cases for Jura/Yurui coffee machines:

Fault analysis of Yurui coffee machine:

1： Screen display: FILL WATER Reason: 1. The water tank is empty 2. Buoy malfunction Solution: 1. Add water Wet or remove scale from the water tank

2： Screen display: FILL BEANS Reason: 1. The bean trough is empty 2. Adding beans still displays Solution: 1. Add beans 2. Disappear after making a cup of coffee

3： Screen display: EMPTY GROUP Reason: 1. The chassis is full 2. If the chassis is emptied and returned too quickly, the solution is: 1. Empty the chassis 2. Wait for 10 seconds before placing it back on the chassis

4： Screen display: DRAWER MISS Reason: 1. Chassis not installed or installed correctly Solution: 1. Install the chassis correctly

5： Screen display: CLEAN MACHINE/ACHINE READY Reason: 1. The coffee machine needs to be cleaned Solution: 1. Clean the coffee machine

6： Screen display: DESCALE MACHINE/ACHINE READY Reason: 1. The coffee machine needs to be descaled Solution: 1. Descaling the coffee machine

7： Screen display: CHANGE Filter/ACHINE READY Reason: 1. Filter needs to be replaced Solution: Replace the filter

8： Screen display: ERROR Reason: 1. Machine malfunction Solution: 1. Shut down - unplug the power - reconnect the power - turn on the machine.

Jura/Yurui coffee machine safety warning:

1. Do not touch the surface and components of the heated coffee machine.

To avoid personal injury to the operator caused by burning, electric shock, etc. of the machine, do not touch the power cord, power plug, or machine body with water sources.

3. Children should use the machine under adult supervision.

Before stopping or cleaning the machine, please unplug the power plug and wait for the machine to cool down before disassembling or cleaning.

4. If the power cord or plug is found to be damaged, do not continue to use it and have it inspected and repaired by Yourui maintenance service.

5. If non Yurui factory provided spare parts are used, it may cause the machine to burn out, electric shock, and personal injury to the operator.

6. Do not use the machine outdoors.

7. Do not hang the power cord on the edge of the desktop or come into contact with heat sources.

8. Please place the coffee machine on a fixed and stable tabletop, and keep it away from high temperatures (such as stoves).

When connecting the power supply, please first connect the coffee machine to the wiring board and then connect it to the wall socket; When disconnecting the power, please turn off all switches on the machine first, and then unplug the power plug.

9. Do not use the same power source with other electrical appliances.

Usage of Jura/Yurui coffee machine:

1. Add water: First, remove the water tank, open the water tank cover and add water. Note: add an extra 1700ML of water, then close the water tank cover and put the water tank back in place. 2. Put coffee: Open the handle, put the coffee into the brewing room, and then close the handle. 3. Connect power cord: Before connecting the power cord, make sure the switch is in the "0" position. 4. Manufacturing: Place the cup on the water container, press the coffee dispensing button, and you can enjoy a cup of fragrant coffee Turn the power switch of the coffee machine to the "1" position, the power indicator light will turn on, and the coffee machine will heat up at this moment. After about a minute, when the heating indicator light is on, place the coffee cup on top of the lid of the water tank, and you can start brewing coffee.

Daily maintenance of Jura/Yurui coffee machine:

1. Ensure that the coffee machine is placed in a dry and ventilated room;

2. Avoid frequent movement and avoid external impact;

3. Keep the inside and outside of the machine clean;

4. Use 220V dedicated power sockets with current protection facilities;

5. Do not turn off the machine power for a long time.

Cleaning method for Jura/Yurui coffee machine:

1. The water bucket inside the machine should be cleaned regularly to ensure that there is no water pollution or scale inside the bucket. Suggest cleaning twice a month;

2. The raw material bucket should be regularly cleaned with warm water and dried to remove moisture before being refilled with raw materials for use. Suggest cleaning once a month;

3. The water tray should be cleaned daily and returned to its original position; Wipe the area around the cup frequently with a clean damp cloth;

4. The exhaust hood behind the coffee machine should be cleaned regularly. After disassembling it, soak it in water to remove impurities such as raw material powder and dust. Pay attention to removing moisture before reassembling

If your machine encounters a malfunction, you can call us for repair.

Jura coffee machine 24-hour after-sales service hotline.