Zhonghuan After sales Service Week | Ensure good service and safeguard laboratory safety-Chemical Instrument Network

High quality after-sales service is the guarantee of the company's image, and we firmly believe in this. No matter the size of the problem, we will do our best to solve it, continuously improve the level of after-sales service, perfect the after-sales service system, and provide customers with better quality service.

June 2024Location of Zhonghuan After sales Service Week: South China University of Technology Wushan Campus

In order to ensure the safe and stable operation of laboratory equipment and strengthen laboratory safety management, the Central After sales Service Week was held in June this year at the Linhong Building of South China University of Technology Wushan Campus. The event comprehensively inspected, repaired, and maintained all the equipment sold by our company. The purpose of this event is to solve various hidden dangers of the equipment, enhance the safety protection measures of the equipment, and optimize the operating environment of the equipment.

中环售后服务周|做好服务保障,为实验室安全保驾护航

Attendees of Zhonghuan After sales Service Week: Kan Guoqing, Lin Jinzhou

event site

The after-sales service team of Zhonghuan conscientiously fulfills its service commitments, conducts comprehensive inspections of laboratory equipment in the Materials Institute, Metal Institute, and Chemical Institute, and discovers and repairs problems that exist during the use of equipment; Especially for old equipment that has been in use for 10 years or more, the key inspection is to check whether there are any usage failures or safety hazards. For potential hazards such as loose parts, lagging, and worn power cord sheaths in the equipment, after-sales personnel will repair and reinforce the power cord when problems are found during inspection; Replace the aging and damaged components of the equipment; For devices with severely aged electrical components, it is recommended to scrap them after testing; Register and report scrapped equipment to accelerate the scrapping process. Ensure the safe and normal operation of laboratory equipment.

中环售后服务周|做好服务保障,为实验室安全保驾护航

After sales service activity pictures

中环售后服务周|做好服务保障,为实验室安全保驾护航

After sales service activity pictures

In addition, the maintenance personnel of the Zhonghuan Electric Furnace provided explanations on equipment operation to ensure that students can use the equipment correctly and safely. This explanation covered the basic structure of the equipment, safety operation specifications, operation process demonstration, fault identification and troubleshooting, daily maintenance points, emergency response measures, operation precautions, as well as Q&A and interactive sessions.

Throughout the years, the after-sales service team of Zhonghuan has spared no effort to fulfill their service commitments with actions, continuously improve their after-sales service level, perfect their after-sales service system, and safeguard the safety work of customer research and development experiments!