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instrumentb2bZhonghuan After sales Service Week | Good products, good after-sales service, buy with peace of mind

We firmly believe that after-sales service is the lifeline of a company, and only by doing it well with heart can we win the trust and respect of customers. Throughout the years, the after-sales service team of Zhonghuan has spared no effort to fulfill their service commitments with actions, continuously improve their after-sales service level, perfect their after-sales service system, and safeguard the safety work of customer research and development experiments!


June 2024

Zhonghuan After sales Service Week

Location: Lianhua Campus of Kunming University of Science and Technology

中环售后服务周|好的产品,好的售后服务,买得才放心


In order to better serve the teaching and research work of the school, Tianjin Zhonghuan Electric Furnace Co., Ltd. has arranged a professional technical team to conduct after-sales service week activities in some universities, to inspect and repair experimental instruments and equipment such as tubular electric furnaces and box type electric furnaces in the school (regardless of brand). The following is a safety after-sales service event held in the lobby of the first floor of the School of Materials Science and Technology at Kunming University of Science and Technology in June this year.

event site

In this event, the after-sales service team of Zhonghuan conducted free testing on all experimental equipment such as box type electric furnaces and tube type electric furnaces in the laboratory, and discovered and repaired problems that existed during the use of the equipment; Especially for old equipment that has been in use for 10 years or more, the key inspection is to check whether there are any usage failures or safety hazards. For potential hazards such as loose parts, lagging, and worn power cord sheaths in the equipment, after-sales personnel will repair and reinforce the power cord when problems are found during inspection; Replace the aging and damaged components of the equipment; For devices with severely aged electrical components, it is recommended to scrap them after testing; Register and report scrapped equipment to accelerate the scrapping process. Ensure the safe and normal operation of laboratory equipment.

中环售后服务周|好的产品,好的售后服务,买得才放心

After sales service activity pictures

中环售后服务周|好的产品,好的售后服务,买得才放心

After sales service activity pictures

In addition, the maintenance personnel of the Zhonghuan electric furnace provided training on the daily maintenance methods of the equipment to ensure that students can use it correctly and safely. This explanation covers the basic structure of the equipment, safety operation standards, demonstration of operation procedures, fault identification and troubleshooting, daily maintenance points, emergency response measures, operation precautions, as well as Q&A and interactive sessions.

In addition, units with after-sales service needs can also contact us, and our after-sales engineers will arrange specific after-sales service matters.



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