Yuanheng International deepens WTW product cooperation and customizes solutions to meet year-end water quality monitoring needs-Chemical Instrument Network

At the end of November, during the sprint period, the tasks in the field of water quality monitoring were concentrated. Shanghai Yuanheng International Trade Co., Ltd. deepened its strategic cooperation with the WTW brand and launched the "WTW Product Special Guarantee Plan", which is driven by supply optimization and technological empowerment to strengthen the support for monitoring work.

The supply side implements a graded strategy: core equipment and accessories are provided with "on-demand customization+small batch quick replenishment", and delivery is achieved within 7 days through direct supply from the original factory, which is 30% shorter than the conventional cycle time; Short shelf life consumables rely on three major regional warehouses, with more than 20 types of high-frequency reagents added to the inventory, increasing the inventory by 40%, and emergency replenishment achieving next day delivery; Launch year-end packages for small and medium-sized enterprises, combining commonly used reagents and maintenance tools to reduce procurement costs by 12%.

In terms of technical support, we have collaborated with the original WTW factory to develop the "Year End Maintenance Practical Manual", which covers high-frequency requirements such as equipment calibration and troubleshooting. 21 customers have applied for and independently solved multiple basic problems; Open a dedicated remote assistance channel, with original factory training engineers providing video guidance. More than 20 equipment failures were quickly resolved this week, and complex issues were resolved with a 100% resolution rate through the original factory expert emergency channel.

In the future, Yuanheng International will continue to expand its WTW reagent inventory, optimize customized delivery processes, and help customers smoothly complete year-end monitoring tasks.