Systec 2023 Customer Feedback

At the beginning of the new year, we want toLet me share with you the user feedbackFeedback:

1.T.L.“……Carefully remove the agar from the equipment（Systec VX-65）After removing and running the cleaning program, the device resumed normal operation. As promised, we conducted multiple cleaning cycles to ensure safety. Thank you very much for your help and very simple solution. No other manufacturer has ever provided such a service. (Additional note: Only through a brief phone conversation can we reduceCO2Emissions, this is my little suggestion. We have employees from approximately within our company5Due to this special situation, I have started recommending high-pressure sterilizers from different manufacturers to users as a priority for future purchasesSystecBrand. Reduce failures on non critical issues and provide simple solutions. Please continue to maintain. Thank you very much. Have a nice weekend. You can share this message within the company😎）

For simple troubleshooting, our engineers will actively cooperate with you online to solve the problem, shorten the waiting time of each user, and put it into experimental production as quickly as possible.

2.A.-M. S.：“I would like to provide a brief feedback on our new high-pressure sterilizer（Systec VX-150）The laboratory has been using it for some time and we are very satisfied with the performance of the high-pressure sterilizer. The functional check conducted using ampoules also passed as expected

Systec has special solutions for different types of samples and special applications, and our vision is to ensure that every user has no sterilization problems.

3.Dr. M. L.：“So far, we have been working on high-pressure sterilizers（Systec VX-150）The initial experience was very positive. The service and installation went smoothly, even though they were working with usITWhen departments collaborate, incorporating it into our network has resulted in some issues“difficulty”But ultimately, the problem lies between your company and oursITThanks to the joint efforts of the department, the issue was resolved……

Systec's advanced audit tracking system, when integrated into users' internal systems, allows them to view and save the complete process and data of the sterilization process on the computer. We volunteer to be safety inspectors in your drug production.

4.M.B.: "Systec VX-150Currently running well, our techniciansHuberThe gentleman provided excellent support on the issue. If needed, I would also be happy to seek your help in the future!

Systec has a sound after-sales system, and will allocate local after-sales engineers to solve your problems in the shortest possible time when marketing to various regions. If there is an instrument malfunction, we can also enter the site for troubleshooting as soon as possible, just to ensure the user experience of every user.

5.H.P.express:KSir has already ordered two excellent devices, and I have started using them now. I am so satisfied with these devices that I am considering ordering another one. This is just a very vague idea, almost strategic, but if you can provide me with a budget quote for a device, then you will be able to help me. I'm thinking about it.V-95versionVXVersion (with rapid cooling and vacuum system)V-150Version orVEVersion (with exhaust filter), orHX-320If you provide information about possible costs, I can consider my ideas appropriately. Thank you very much for your help, and I wish everything goes smoothly.

Every user who has used Systec equipment has confidence in our products, and we hope and have the confidence to make you believe in Systec as always.

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