Accurately matching needs, Jiaxinhai efficiently completes customized delivery of pharmaceutical equipment

8moon15On the day, Manager Li from the procurement department of the pharmaceutical company proactively contacted Manager Fan from the sales department of Jiaxinhai, proposing to purchase tablet hardness testers and brittleness testers. Manager Fan immediately introduced that Jiaxinhai has multiple models of equipment, covering both electric and manual operation modes, and emphasized the need to clarify specific parameter requirements. Manager Li admitted that the company's budget is limited and hopes to prioritize recommending products with high cost-effectiveness.

In response to customer needs, Manager Fan quickly selected two main models：YD-1Tablet hardness testerandCS-4Fragility tester and simultaneously recommended an innovative onetype“pieceagent2useceremony”This device can simultaneously complete hardness and brittleness tests,. Manager Fan sent a detailed parameter table via email and attached a video link of the equipment operation demonstration.

“This all-in-one machine not only saves space, but also reduces the cost of operator training.”Manager Fan emphasized in the communication. After verifying the parameters, Manager Li acknowledged the performance of the equipment, but further inquired about the quality assurance policy and after-sales service details. Manager Fan responded that Jiaxinhai provided1Annual complete machine warranty, free technical consultation, and commitment topromise48Respond to fault reports within hours. 8moon18On the same day, the pharmaceutical company approved the procurement plan through internal review and completed full payment. Jiaxinhai immediately started the production process, completed the shipment through dedicated logistics the next day, and simultaneously sent the electronic version of the operation manual and safety precautions to Manager Li.

The device operation interface is simple, and there are errors between the test data and third-party testing institutionsIn1%within.”Manager Li is receiving the goodsafter3Feedback within the day stated that Jiaxinhai's technical support team provided remote guidance to help them quickly complete equipment calibration. He specifically mentioned that the modular design of the all-in-one machine facilitates future upgrades and reserves space for the company to expand its product line in the future.