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instrumentb2bJilin Huabo Training Program

Jilin Huabo Training Program

11,13,20190From:

Training Program

1、 The training standards for this project are:

  • Training content: equipment installation, precautions before equipment operation, daily maintenance and upkeep of equipment, operation and use of equipment, control of equipment testing process, etc.
  • Training on the daily operation and use of instrument operators, identification of common faults, emergency solutions, and safety training, with free system training throughout the entire process.
  • Train up to six operators, and customize training personnel according to customer requirements.

2、 Service Guarantee

  • Establish a specialized agency - Customer Service Department

The company has established a specialized service organization - Customer Service Department, responsible for handling customer complaints and service requests, ensuring that customers receive services.

  • Service supervision measures

To ensure service quality and achieve the goal of serving production and sales, a customer supervision mechanism has been established. Customers evaluate service quality to ensure continuous improvement of the service department.

  • Service error correction and improvement measures

The customer service department conducts monthly and quarterly data analysis on the problems that arise during the service process, identifies errors, finds the root cause, and formulates corresponding corrective and improvement measures to avoid similar situations from happening again.

  • Special person responsibility system

According to customer requirements, specialized engineers are responsible for technical and consulting services for different products, effectively ensuring that customer issues can be quickly and effectively resolved.

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