The after-sales team of German GMC-I Gaomei measuring instrument has successfully completed their training in Europe, and their localized service capabilities have reached a new level!

In February 2025, in order to continuously improve the quality and technical strength of after-sales service, Xu Ning, the manager of the after-sales maintenance center of GMC-I High Beauty Measurement Instrument (China) in Germany, recently went to Europe for a two-week in-depth technical exchange and training. He visited the after-sales service centers of SEAWARD in the UK, GOSSEN FOTO in Germany, and ZES ZIMMER in Germany to systematically learn advanced maintenance technology, fault diagnosis methods, and measurement standard processes. This training further strengthened the localization service capability of GMC-I Gaomei measuring instrument in the Chinese market, providing more efficient and professional after-sales service for domestic customers.

During the training period, Manager Xu Ning went deep into the after-sales service centers of three companies to learn about the core maintenance techniques of high-precision testing and measuring equipment. At the SEAWARD factory, I focused on mastering the fault rapid diagnosis and calibration specifications for power safety testing equipment (PV200/PV150, Hal104, DO4000/DO5000, Rigel Medical series, etc.); At GOSSEN FOTO, I systematically studied the precision maintenance process and optical component debugging technology of optical measuring instruments (Mavomaster series); At ZES ZIMMER, we had in-depth discussions on the measurement standards and complex fault solutions for the high-precision power analyzer LMG600 series and energy efficiency testing equipment. By combining theoretical training with practical exercises, Manager Xu Ning has gained a deeper understanding of international cutting-edge maintenance standards and quality management systems, and has simultaneously optimized the core maintenance processes of the GMC-I China team.

This training is not only about improving technical skills, but also about innovating service concepts. Xu Ning said, "The rigorous control of details and customer-centric service system in European factories are impressive. We will combine the actual needs of the Chinese market, introduce efficient models such as modular maintenance management and remote diagnostic support, significantly shorten the equipment maintenance cycle, and strengthen the standardized training of local technical teams." In the future, the GMC-I China after-sales team will achieve more refined spare parts management and more accurate fault prediction capabilities, ensuring that customer equipment problems are "solved in one go" and minimizing downtime.

The German GMC-I Gaomei measuring instrument has been deeply involved in the field of testing and measurement for decades, always adhering to the principle of "technologyFor firstService oriented "is the core concept. We are committed to combining international technical standards with localized needs in China. Manager Xu Ning's learning achievements will quickly be transformed into team capabilities, allowing Chinese customers to enjoy the same quality after-sales service as the European market.

With the implementation of the training results, GMC-I China After sales Service Center will gradually upgrade maintenance and testing equipment, optimize service processes, and provide customers with more efficient and reliable technical support.

GMC-I Group in Germany is a provider of electrical measurement solutions, covering areas such as power quality analysis, electrical safety testing, power measurement analysis, automotive electronics testing, photovoltaic power station operation and maintenance, optical testing, and sensor technology. Chinese companies have always been guided by technological innovation and customer needs, committed to providing high-precision instruments and full lifecycle service support for the local market.