The 2024 Furuijie Certified After sales Engineer Training Conference was successfully held

On August 4, 2024, the two-day training session for the 2024 Furuijie Certified After sales Engineer was successfully concluded in Hangzhou. Nearly 20 technical service engineers from authorized agents in various regions across the country gathered in Hangzhou, fearlessly participating in the training despite the scorching heat.

This training session is organized by Hangzhou Furuijie Technology Co., LtdCTO Yang presided over the meeting, which focused on the application, function introduction, and full series structure explanation of Furuijie freeze-drying machine and centrifugal concentration products, as well as the after-sales full process service.

Mr. Fei, the General Manager of Furuijie, delivered a welcome speech for this meeting and introduced the original intention of Furuijie's establishment. Furuijie has always adhered to the corporate culture of "diligence, integrity, and benefiting others and oneself" and the development concept of "technological innovation and endless". With "professionalism as the foundation, service as the guarantee, and quality as the reputation" as the survival purpose of the enterprise, Furuijie continuously researches and develops new products, expands new markets, establishes new concepts, and continuously enhances the core competitiveness of the brand. Furuijie has developed rapidly in just a few years, which is inseparable from the support of our partners. We will continue to refine our products, from the perspective of users, and continuously optimize the user experience.

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hands-on training

In the afternoon practical session, Mr. Fei and Mr. Yang took everyone to learn about the Venus series, GX series, Mercury series lyophilizers, Mars series concentrators, and FDQ series microsphere preparation systems.‍‍

Model explanation

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Mr. Yang provided training on the practical operation, installation, and use of the machine, enabling everyone to have a profound and comprehensive understanding of the product's structure, design philosophy, and product advantages. Through practical training, everyone will have more confidence in Furuijie's products, and be able to communicate more clearly and directly with customers in the after-sales work, understand their pain points, and efficiently solve user problems.

Accessories explanation

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The engineers had full communication and interaction on site, comprehensively and deeply understanding the functions, structures, assembly methods, and replacement steps of various models, accessories, and fittings. The close range practical experience allowed the engineers to deepen their understanding of Furuijie products from various dimensions.

After the training session, Furuijie issued qualification certificates to the engineers who had undergone training and certification, as a recognition of being certified as qualified after-sales service engineers by Furuijie and acknowledging everyone's two-day after-sales training and learning.

The two-day training course, although short, was very fulfilling. Engineers from all over the country had in-depth exchanges and gained a lot. Through this training, everyone gained a deeper understanding of Furuijie's products. Furuijie will work together with national agency partners to provide better intelligent freeze-drying services for domestic and foreign users!‍match‍