Shanghai Pingxuan Scientific Instrument Co., Ltd. is located in Tinglin Industrial Park, Jinshan District, Shanghai, and specializes inSolder paste viscosity meter、Brinell viscometer、rotational viscometerCone plate viscometer,super thermostatic bath、Perspective constant temperature bathA company that integrates research and development, manufacturing, sales, and service in the fields of high-precision constant temperature baths, surface tension meters, constant temperature oil bath electronic scales, whiteness meters, moisture meters, and more. Since its establishment, the company has focused on basic research and development, always adhering to the principle of "high starting point and strict requirements", introducing technology, and continuously developing, researching, and producing. Currently, it has produced nearly a hundred specifications of products in several categories, including viscosity meter series, constant temperature bath series, electronic balance series, whiteness meter series, and moisture analyzer series. It has been highly praised and fully recognized by large enterprises and institutions such as domestic research institutions and colleges.
The company has a strong awareness of product quality, strong technical strength, complete production conditions, and rigorous internal management. The product is widely used in textile, metallurgy, chemical, light industry, agriculture, medical, college and defense research departments; The company adheres to the business philosophy of "survival through service, development through quality" and promises to continuously provide customers with products of "better quality, larger quantity, cheaper price, and better service". At the same time, in order to facilitate the procurement of laboratory instruments by users, our company has also selected and acted as an agent for a batch of products from excellent domestic and foreign enterprises.
In short, our company will establish itself in the market and occupy the market with high-quality products, good reputation, and excellent after-sales service. Pingxuan people will serve users with a spirit of vitality, unity, efficiency, and innovation, and provide practical solutions to solve their problems. We believe that 'Pingxuan Instrument' will definitely become your loyal and capable assistant. We warmly welcome your visit and guidance.
Corporate culture: centered around sincerity, speed, innovation, learning, and improvement.
Enterprise policy: Treat customers with sincerity, win with quality, and contribute to society.
Quality Policy: Manage high-quality products to meet customer requirements.
Service philosophy: Putting customers at the center of everything, thinking what customers think.
Pre sales, in sales, and after-sales service commitments:
Pre sales service: Actively and warmly cooperate with customers to inquire about prices and products, and help customers choose the right and suitable products.
In sales service: After the customer places the order, it will be delivered to the customer as soon as possible. If the customer has special needs, they can provide on-site installation guidance.
After-sales service
1. For all instruments purchased from our company, the warranty period is one year based on the date of the purchase invoice.
If the purchaser is a foreign unit and the instrument problem is indeed the responsibility of our company, the company will bear all the expenses incurred due to warranty.
3. If our company's products exceed the warranty period and need to be returned to the company for repair, the company will only charge for replacing components, parts, and upgrading. No repair fees will be charged.
During the warranty period, if the instrument is damaged due to improper use by the purchaser, our company will charge for parts and materials at our discretion.
5. Our company shall return the repaired instrument to the purchaser within one week after receiving the warranty instrument from the purchaser.
6. Upon receiving a warranty request from the purchaser, the company shall ensure that the warranty personnel are in place within the agreed period.
7. If the company's maintenance personnel fail to meet the above terms, the purchaser has the right to file a complaint with the company office.