Last week, a customer called to come to our factory to visit usShoe bending testing machineandAging testing machineAfter he arrived, our colleague also warmly received him. After visiting our factory, he askedShoe bending testing machineandAging testing machinePrice, ask me for another oneYellowing resistance testing machineHow is the quality?customerHow can I answer the question of product quality? Either I say 'not good' against my conscience, or I confidently say 'very good'. What else can we do?

After receiving the response, the customer seemed to have some unfinished business and asked me about something. I said:“Okay, I speak without hesitation,”I thought the customer wanted to inquire about the production process or processing technology of our product, but I never thought the customer was asking me about how our two local peers are doing.

I am familiar with the bosses of these two peer companies as we have regular contact with them. A small workshop, a trading company. What does the customer want to inquire about? The customer asked me how I feel about these two companies? What is the quality of the product? When customers ask this question, I think most people may think there are only two answers: either good or bad. But for me, I naturally dislike discussing people behind their backs, let alone colleagues behind their backs. I'm sorry, I'm not very familiar with these two companies. Although they are peers, I haven't had any contact with them on a regular basis,

If I speak well of my peers behind their backs, they may not remember my feelings; If I speak ill of my peers behind their backs, they will also cause us trouble in secret and hold a grudge. So, I can only explain to the client that it is not convenient for me to express my opinions on peers. If it were any other questions, I would keep it to myself. I really can't answer these few questions. The customer kept asking for a while, but I never let go and didn't say whether my colleague was half good or half bad. The customer saw the situation and had to give up. Before the customer left, they also asked about the leather cracking testing machine and the leather dynamic waterproof testing machine.