Southeast Yicheng engineer participated in the after-sales training of Zhongke Duling national agents-Chemical Instrument Network

Southeast Yicheng engineer participated in the after-sales training of Zhongke Duling national agents

On the morning of July 13th, all the attending technicians arrived at the Zhongke Duling production base by bus. Led by senior technical engineer Lu Jinlong, they visited the production workshop, learned about Zhongke Duling's after-sales service system, learned about product series knowledge, and deepened their understanding of ultra-low temperature refrigerators, medical refrigerators, and other products.On the morning of July 13th, all the attending technicians arrived at the Zhongke Duling production base by bus. Led by senior technical engineer Lu Jinlong, they visited the production workshop, learned about Zhongke Duling's after-sales service system, learned about product series knowledge, and deepened their understanding of ultra-low temperature refrigerators, medical refrigerators, and other products.

In the afternoon, Bai Qiang, a professional technical engineer from Zhongke Duling, gave a targeted demonstration of inspection and maintenance tutorials through PPT lectures and case analysis in the "Principles and Common Faults Training of Refrigeration Systems", emphasizing the precautions in equipment maintenance, repair, and commissioning operations. While gaining after-sales service skills, everyone has also further improved their awareness of safe operation.

Subsequently, the Lu Jinlong Road worker introduced and explained the process of returning old parts to the factory and the standards for on-site service, making everyone more familiar with the after-sales service policies and process systems of Zhongke Duling.

On July 14th, the training content for the second morning was mainly focused on practical operations. Firstly, Huang Qibing and Huang Gong hosted the "Operation Training for Common Temperature Controllers", followed by "Pipeline Welding Training" hosted by Bai Qiang and Bai Gong. The combination of theoretical knowledge and practical operation not only makes knowledge and skills more vivid and understandable, but also enlivens the entire teaching process.

In the afternoon, senior engineer Zhao Jin will give lectures on "Interpretation of GSP Verification Laws and Regulations," "Operation of Refrigerator 3Q Certification Points," and "Introduction to 3Q Equipment. For research institutions in the field of biomedicine, the quality of refrigerator products is crucial for sample protection. The 3Q certification of "Safety Qualification (IQ)", "Operational Qualification (OQ)", and "Performance Qualification (PQ)" is an important part of equipment quality assurance. Through an afternoon of training, the technical personnel present have gained a deeper understanding and knowledge of the product and application industry.

In the blink of an eye, the two-day after-sales training activity has come to an end. Thanks to the careful guidance of expert teachers and the enthusiastic communication among everyone, everyone has received a satisfactory answer sheet.

The trust and recognition of customers cannot be separated from high-quality product user experience and reliable after-sales technical support. Southeast Yicheng has its own after-sales team and parts storage libraryTechnical engineers attach great importance to every product training and technical exchange activity, striving to transform the theoretical knowledge and practical experience gained into nutrients for team growth and better service quality in the future.

Thank you for the trust of Zhongke Duling and the training courses provided. Southeast Yi is willing to provide professional and reliable pre-sales and after-sales services to help Zhongke Duling instrument equipment enter more laboratories and build a bridge of communication between the brand and users.