1、 Special Reminder:

Online shopping is different from shopping in malls. The products in malls are in a static state at the counter with almost no loss. China has a vast territory, and during the online shopping process, a package almost always needs to be transported hundreds or thousands of kilometers by plane, car, or train to reach the customer's hands. It is inevitable that there will be squeezing, vibration, friction, and collision in the middle, causing deformation or wear of the products inside or outside the package. Of course, we will do our best to package the products well, but sometimes it is really unavoidable. We hope customers can understand this situation.

2、 Before shopping:

If you have any questions, feel free to consult at any time. We will patiently answer them for you.

3、 Regarding the price of the product:

The prices of the products can be negotiated.

4、 Request additional gifts:

And for customers seeking emotional comfort under this threat, please take a detour. The small shop is not satisfied and will not reply!

5、 After the buyer places an order:

Contact us to modify the shipping fee. If you order one more item, an additional shipping fee will be automatically charged. We will make the payment after we have adjusted the postage and you confirm that it is correct.

6、 After the buyer makes payment:

Make sure to keep your phone on and open during the delivery period to avoid the courier being unable to contact you in a timely manner.

7、 When receiving and signing for goods:

Before receiving a package, you should check the items thoroughly before signing for it (prepare a small knife before receiving the package to easily cut open) If you find any issues such as missing goods, incorrect delivery, or damaged goods, please contact us promptly (our supervisor's phone number is listed on the delivery note). Because once you sign for the package and find the problem, the probability of successfully claiming compensation from the courier is 0. If there is a shortage or damage, please contact us in a timely manner, and we will contact the courier company to solve it for you.

In some places, courier companies may require the recipient to sign for the package before checking it. In such cases, be careful and inform the courier before signing. You need to wait until you have checked it before allowing the courier to leave. If there is any damage or incorrect quantity of the goods, please ask the courier to indicate it on the delivery note (the courier company will notify us later). We will fully compensate for the loss of goods. If you have any questions after receiving the package, you can contact us for resolution.

8、 Regarding slow delivery and poor service attitude:

This is a common problem in online shopping. The express delivery industry in our country is in its early stages of development, and the quality of employees in different regions is uneven, resulting in uncontrollable service quality (express delivery companies are not owned by us, we cannot control them). Please understand. Before shipping, customers can remind us to use the courier they are satisfied with as much as possible.