At the beginning of the new year, it is a good time to share and communicate. Recently, all after-sales engineers of Haineng gathered at Haineng Scientific Instrument Industrial Park to participate in the annual technical support department meeting and start a four-day technical training.

There is a summary, reflection, planning, and expectations in the meeting. Discuss and reflect on common issues encountered during the process of serving users. Pursuing usersIn the process of experience, only by focusing on the real needs of users can we help them solve practical problems and bring value to them.

At the same time, after-sales service should pay more attention to timeliness, standardization, and professionalism: being able to respond to user needs in a timely manner, establishing standardized processes, reducing unnecessary mobilization links, effectively shortening user waiting time, continuously improving the professional ability of service personnel, and bringing high-quality services to users.

After summarizing and sharing the technical training, everyone honed their skills, worked hard to improve their problem-solving abilities, and increased their knowledge and skill reserves for better serving users in the coming year.

In recent years, Haineng Instrument has closely integrated technological innovation, application innovation, and service innovation, committed to providing users with a better experience and implementing Haineng's services in every aspect.

In the new year, Haineng will listen attentively to the voices of users, respond quickly to their needs, be a companion and supporter on the path of user research, and repay users with higher quality products and services!