InXi'an Jiaotong Liverpool University Agilent Product After salestechnologyService Documentary

To further enhance customers' understanding of meDepartmentThe after-sales service experience of agent sales products,Strengthen communication and interaction with customers. May 13thIn the afternoon, our company specially invited the application team of Agilent Technologies from the United Statesproductexpertcome toLocated in Suzhou“Xi'an Jiaotong Liverpool University”We conducted Agilent molecular spectroscopy for users and teachersSpecial lecture on device applicationAnd practical operationteaching.

In the lecture, Agilenttechnology applicationengineerMr. Jiang LongpingThe equipment principles, operational procedures, and data interpretation of infrared spectrometers and ultraviolet visible spectrophotometers in practical applicationsAnd the possible reasons for abnormal experimental data under different conditionsI gave the teachers a clear and easy to understand explanation.InBefore the end of the lecture，The user teacher is alsoActively ask questions about problems encountered in daily operations, Mr. JiangAll have been given detailed and serious attentionanswer,Lecture sessionon-site discussionpositive、Passionate.

After the lecture, our company and Agilent engineers went to various laboratories to further explain some details to the teachers on the equipment, and helped users clean the instruments and equipment.

The user teacher expressed great satisfaction with the service activity organized by our company and hopes to hold more similar activities in the future to provide more in-depth communication and technical support for their questions and difficulties in daily practical applications.

Nanjing Xinfeida's customer service is always on the road!