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E-mail
ztwang@max-ray.net
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Phone
13033093091
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Address
Room 713 and 711, Building A3, Zhong'an Chuanggu, No. 900 Wangjiang West Road, High tech Zone, Hefei City
Hefei Mairui Optoelectronic Technology Co., Ltd
ztwang@max-ray.net
13033093091
Room 713 and 711, Building A3, Zhong'an Chuanggu, No. 900 Wangjiang West Road, High tech Zone, Hefei City
| fault | Possible causes of malfunction | Corresponding investigation and handling plan |
| Output light spot is not circular | The end face of the output fiber optic connector is contaminated or damaged | Check the end face of the output fiber optic connector and return it to the factory for maintenance |
| The output optical power is slightly lower | Measurement instrument error of optical power | No need to handle (within ± 10% range is normal) |
| The output light has power but is significantly low | Range of ultrasonic power meter | Replace the appropriate model of optical power meter |
| Optical power meter wavelength selection error | Replace the correct wavelength of the optical power meter | |
| Output fiber breakage or damage | Check the integrity of the output optical fiber | |
| The end face of the output fiber optic connector is contaminated or damaged | Check and clean the end face of the output fiber optic connector | |
| Output light with no power | Enable physical button and screen Active button not turned on | Check and open the corresponding button |
| Output fiber breakage or damage | Check the integrity of the output optical fiber | |
| The end face of the fiber optic connector is severely contaminated or damaged | Check the end face of the output fiber optic connector and return it to the factory for maintenance | |
| The light source detects high temperature and actively shuts off protection | Restart after returning to room temperature | |
| Laser chip damage | Return to factory for maintenance | |
| The stability of output optical power has significantly deteriorated | The end face of the output fiber optic connector is contaminated or damaged | Check the end face of the output fiber optic connector and return it to the factory for maintenance |
| Internal optical path malfunction | Return to factory for maintenance | |
| The heat dissipation duct is blocked | Avoid obstructing the air-cooled cooling channel | |
| The upper computer software cannot control the parameters of the light source | Serial port COM port selection error | Confirm and select the correct COM port |
| The driver for the serial data cable is not installed correctly | Install the correct serial data cable driver | |
| Poor contact of serial data cable connector | Check or replace the serial data cable | |
| The upper computer software version used is incorrect | Replace the correct version of the upper computer software | |
| The air cooling noise is significantly loud | Fan malfunction or foreign object intrusion | Return to factory for maintenance |
| Temperature display ALARM | Abnormal internal temperature | Return to factory for maintenance |
| Unable to power on | External power supply failure | Check the power switch on the rear panel and external power supply |
| Internal power failure | Return to factory for maintenance | |
| Bright light spots appear at the end of the output fiber and move along the fiber towards the light source direction | Improper operation resulted in fiber fusion phenomenon | Immediately shut down and do not restart, return to the factory for maintenance |
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