1、 Customer background

A certain construction quality inspection company has been providing material testing services for local construction projects for a long time. In the field of waterproofing membrane testing, the original equipment used is old, and the accuracy and efficiency are difficult to meet the new testing standards and the increasing business demand. It urgently needs to upgrade the equipment.

2、 Requirement insight

The testing company is facing two core issues: firstly, the existing anti perforation testing equipment does not comply with the newly implemented GB 12952-2011 "Polyvinyl Chloride Waterproof Membrane" standard, which affects the testing report; The second issue is that the equipment operation is complex, the detection time is long, and it cannot keep up with the pace of business expansion. There is an urgent need for high-precision, standard compliant, and easy to operate waterproof roll anti perforation instruments.

3、 Product adaptation and communication

（1） Accurately matching product advantages

When recommending the waterproof roll anti perforation tester (100CM) to customers, the focus should be on standard compliance, accuracy, and practicality:

1.Standard compliance: Clearly inform that the equipment strictly complies with the GB 12952-2011 standard, with a metal conduit scale length of 1000MM, a division value of 10MM, a heavy hammer weight of 1000G ± 2G, and other parameters, in line with the new testing specifications, to address customer reported compliance concerns.

2.Accuracy presentation: Detailed explanation of the steel ball at the punch end? 12.7MM 、 The accurate design of cushion block (150MM × 150MM × 50MM, density 25KG/m3 foam polystyrene) and backing plate (150MM × 150MM × 5MM aluminum plate) ensures the accuracy and reliability of test data and helps customers improve the credibility of testing.

3.Operation and efficiency: The demonstration equipment has the characteristics of simple structure and convenient operation. Compared with old equipment, it can quickly carry out testing without complex debugging, effectively reducing the time for single sample testing and meeting the growing needs of customer business volume.

（2） Eliminate doubts

At the initial stage, the customer had doubts about the stability of the new equipment. We invited them to participate in simulation testing: using different batches of waterproof rolls for testing, the equipment had minimal deviation in data during multiple runs. The heavy hammer fell steadily and the punching rod steel ball hit accurately, proving the reliability of the equipment through actual testing results; At the same time, we promise to improve after-sales service, respond to equipment failures 24 hours a day, and conduct regular on-site calibration and maintenance to dispel customer concerns.

4、 Collaboration achievement and value realization

（1） Business Upgrade

After the customer purchases the equipment, it is quickly applied to the testing of waterproofing membranes for multiple large construction projects in the local area. Due to the equipment meeting the new standards and accurate testing data, the testing report has been highly recognized by Party A, and the business volume has increased by 30% compared to before, significantly enhancing competitiveness in the local construction testing market.

（2） Long term impact

This case has spread within the construction inspection industry, and inspection agencies in surrounding areas have actively consulted about the same equipment, driving the secondary dissemination of the product; At the same time, due to the good equipment experience, customers will give priority to our brand when purchasing other testing instruments in the future, achieving long-term cooperation and win-win results. This also opens up broader sales channels for waterproofing membrane anti perforation instruments in the segmented market of building testing, establishing a product reputation of "precise testing and compliance assistance".